Complaints Policy

by StakeHunters

At StakeHunters.com, we strive to provide accurate and reliable information. If you have a complaint about any content or service on our website, we encourage you to reach out so we can address your concerns promptly and fairly. Read below for our Complaints Policy:

How to Submit a Complaint

You can submit a complaint using the following method:

📧 Email: Send your complaint to [email protected].

Please include as much detail as possible, along with any relevant documents or evidence supporting your case.

Acknowledgment & Response Time

We will acknowledge receipt of your complaint within two working days and provide the name of the person handling it.
If your complaint requires more time to resolve, we will provide an update within ten working days.

Investigation & Resolution

Upon receiving your complaint, we will conduct a thorough investigation. Depending on the nature of your concern, possible resolutions may include:

  • Providing additional clarification
  • Updating or modifying content
  • Implementing corrective actions

Our goal is to resolve all complaints within ten working days. If more time is needed, we will inform you about the delay and provide an updated timeline.

Escalation Process

If you are not satisfied with the resolution provided, you may escalate your complaint by contacting [email protected]. We will reassess the case to ensure a fair outcome.

Record Keeping & Feedback

All complaints and responses are documented for at least six months to help improve our services.
Our management team reviews complaints regularly to identify areas for improvement.

Important Considerations

Ensure all provided information is accurate and complete. False or insufficient details may result in rejection of your complaint. We do not tolerate unjustified accusations – please submit only well supported claims.
If your complaint concerns a specific article or review, clearly state the content and issue. We are committed to handling your concerns professionally and fairly. Thank you for helping us maintain high standards at StakeHunters.com.